Privacy Policy

FilingOak is a brand operated by Enterobiz LLC.

This Privacy Policy explains how FilingOak collects, uses, stores, and protects information provided through the FilingOak website, FounderVault, and related services.

01Information We Collect

Information collected may include:

• Name
• Email address
• Phone number
• Mailing address
• Business information
• LLC formation information
• Registered Agent service information
• Annual report filing information
• Documents submitted during service delivery
• Information provided through contact forms, order forms, and support requests

We collect only the information reasonably necessary to provide the services requested.

02How We Use Information

Information may be used to:

• Deliver requested services
• Prepare and submit filings
• Create and manage FounderVault accounts
• Provide customer support
• Process payments
• Communicate regarding orders and service updates
• Maintain service records
• Comply with legal obligations

03We Do Not Sell Customer Information

FilingOak does not sell, rent, or trade customer information.

Customer information is collected only for the purpose of delivering services, maintaining customer accounts, operating FounderVault, communicating with customers, processing requested services, and complying with legal obligations.

The information entrusted to FilingOak belongs to the customer and is handled solely for the purpose of providing the services requested.

04Payment Security

Payments are processed through established third-party payment processors, including Stripe.

FilingOak does not store, collect, or have access to complete payment card information submitted during checkout.

Payment information is handled by the applicable payment processor according to its security, privacy, and compliance requirements.

Customers should review the privacy policies of the applicable payment processor for additional information regarding payment processing and security.

05FounderVault

FounderVault is provided as the private workspace where FilingOak keeps your business organized, including service visibility, filing visibility, compliance visibility, renewal visibility, communications, important business records, and account management.

Information stored inside FounderVault may include service records, uploaded documents, filing confirmations, notices, correspondence, and account information associated with purchased services.

Customers remain responsible for maintaining independent copies of important records.

06Document Storage And Retention

FilingOak intends to maintain customer records and documents inside FounderVault for as long as reasonably practical.

The objective is long-term accessibility and continuity for customers who may need access to important business records years after a service has been completed.

When reasonably practical, FilingOak intends to maintain customer access to historical service records and documents stored inside FounderVault, even after a service has been cancelled, completed, expired, or otherwise become inactive.

While permanent storage or permanent access cannot be guaranteed, FilingOak aims to preserve customer records and customer access for as long as reasonably practical.

07Communications

FilingOak may contact customers regarding:

• Service requests
• Order updates
• Filing requirements
• Correction requests
• Account information
• Renewal notices
• Service-related communications
• Customers may also receive service-related emails regarding FounderVault account preparation, service status updates, document availability, compliance reminders, information requests, and other communications necessary to deliver purchased services.

Customers may also receive responses to inquiries sent to hello@filingoak.com.

08Cookies And Website Analytics

The FilingOak website may use cookies, analytics tools, and similar technologies to improve website functionality, understand website usage, and enhance the customer experience.

Customers may adjust browser settings to manage cookie preferences.

09Third-Party Providers

FilingOak works with third-party providers that assist with payment processing, website hosting, communications, document storage, analytics, customer account management, and related business operations.

These providers may process information as necessary to support the services offered by FilingOak.

10Information Security

FilingOak takes reasonable measures to protect customer information from unauthorized access, disclosure, misuse, or loss.

No online system can guarantee absolute security, but FilingOak strives to maintain appropriate safeguards for the information entrusted to us.

11Changes To This Privacy Policy

FilingOak may update this Privacy Policy from time to time.

Updated versions will be posted on the FilingOak website and become effective upon publication unless otherwise stated.

12Contact Information

Questions regarding this Privacy Policy may be directed to: